🔒 Data Protection

Novvibet Privacy Policy

Your personal data matters to us. This page provides a full explanation of how Novvibet collects, uses, and protects your information.

Last Updated: October 13, 2026

How do we protect your data?

Novvibet follows internationally recognized data protection standards. Safeguarding your privacy is our foremost responsibility.

SSL Encryption

All data transmitted on Novvibet is protected by 256-bit SSL encryption. Your login and payment details are completely secure.

Secure Data Storage

Your personal data is stored on encrypted servers. Only authorized personnel can access it, and only for specified purposes.

Data Access Control

Access to your data is strictly controlled. Your information is never sold to third parties.

Identity Verification Protection

Documents collected for KYC are used solely to verify your identity. Once verification is complete, all documents are stored securely.

Cookie Policy

Novvibet uses cookies solely to improve your browsing experience. You can update your cookie settings at any time.

Right to Erasure

You can request that your personal data be deleted. Where no regulatory obligation requires us to retain it, your request will be acted on promptly.

This Privacy Policy applies to the Novvibet platform (website and mobile app). By using Novvibet, you are agreeing to this Privacy Policy. We respect your privacy and handle your personal data with the utmost care.

1. What Information Do We Collect?

Novvibet collects information from you for various purposes. Full details are provided below:

1.1 Information Provided Directly by You

  • Full name, date of birth, and national ID number
  • Email address and mobile number
  • Residential address
  • Payment method details (mobile banking number, bank account information)
  • Documents submitted for identity verification (NID, passport, etc.)

1.2 Information Collected Automatically

  • IP address and device information
  • Browser type and operating system
  • Activity logs on Novvibet (login times, gaming history)
  • Location data (only if permission is granted)
  • Data collected through cookies and tracking technologies
Why is this information needed?

Novvibet collects this information for account verification, payment processing, security assurance, and compliance with legal obligations. Without your information, we cannot provide safe and lawful services.

2. How Do We Use Your Information?

Novvibet uses your data only for specific, legitimate purposes. No information is ever used for excessive or unrelated ends.

Data Type Purpose of Use Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Contact Information Notifications & Support For as long as the account remains active
Payment Information Transaction Processing 7 years for legal requirements
Gaming Logs Dispute Resolution & Security 3 Years
Cookie Data Experience Enhancement Session-based or up to 1 year

3. Data Sharing & Third Parties

Novvibet never sells your personal data. However, information may be shared in the following limited circumstances:

  • Payment Provider: Only the minimum information necessary to complete transactions.
  • Law Enforcement Agencies: Where required by a court order or legal obligation.
  • KYC Verification Service: Via a secure channel to confirm your identity.
  • Anti-Fraud System: Data analysis for fraud prevention purposes.
Our Commitment

Novvibet does not share your data with any marketing companies or advertisers. Your information is used exclusively to deliver our services.

4. Cookies & Tracking

Novvibet uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.

4.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security.
  • Functional Cookies: Remembers your preferences and language settings.
  • Analytics Cookies: To understand which pages are most frequently used.

4.2 Cookie Management

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some Novvibet features to stop working properly.

5. Your Rights

As a Novvibet user, you have the following rights regarding your personal data:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data under specific conditions.
  • Right to Restrict Processing: In certain cases, you may request that processing of your data be restricted.
  • Right to Data Portability: You can receive your data in a structured, portable format.
  • Right to Object: You can object to certain types of data processing.

6. Data Security Measures

Novvibet employs state-of-the-art technology to protect your data. Our security framework includes:

  • 256-bit TLS/SSL encryption — applied to all data transmissions.
  • Two-Factor Authentication (2FA) support.
  • 24/7 automated security monitoring system.
  • Regular security audits and vulnerability assessments.
  • Strict access control policy — no one can access data without a valid need.

7. Protection of Minors' Data

Novvibet strictly does not collect data from anyone under the age of 18. Age is verified at the point of registration. If a minor has inadvertently created an account and this comes to our attention, that account will be immediately closed and all associated data permanently deleted.

8. International Data Transfers

As Novvibet operates internationally, your data may in some cases be stored on servers in different countries. Regardless of where data is stored, the same high standard of security is consistently maintained.

9. Response to Data Breaches

In the event of a data breach, Novvibet will act swiftly. Affected users will be notified within 72 hours and all necessary steps will be taken to minimize potential harm.

10. Changes to the Privacy Policy

Novvibet may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-platform notification. The latest version will always be available on this page.

11. Contact

For any questions about our Privacy Policy or requests relating to your data, please contact our support team. We are available 24/7.

For more information, visit our Terms and Conditions and Responsible Gaming You can also view the page.

Privacy Related Questions

No, Novvibet never sells your personal information. Data may only be shared with a limited number of third parties for payment processing, identity verification, and legal compliance purposes. No information is shared for marketing or advertising purposes.

Retention periods vary by data type. Identity information is kept for 5 years after account closure, payment information is retained for 7 years to meet legal requirements, and gaming logs are stored for up to 3 years. Cookie data is typically deleted automatically within 1 year.

Yes, you can request deletion of your data at any time. However, certain information must be retained for a specified period due to legal obligations. Contact our support team and we will process your request as quickly as possible.

Yes, completely secure. All payment information is protected with 256-bit SSL encryption. Payment details are used solely for transaction processing and are never shared with any third party.

Yes, you can manage cookies through your browser settings. Please note that disabling essential cookies may affect core features such as login and security functionality. Turning off analytics cookies will not impact the platform's performance.

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